SEBI Disclosures
Compliance Redressal System
This page contains information regarding Investor Grievance Redressal Mechanism in accordance with SEBI Circular No.: SEBI/HO/IMD/IMD-II CIS/P/CIR/2021/0686 dated Dec 13, 2021.
To learn more about this, you can view the SEBI Circular here.
Grievance Redressal/ Escalation Matrix ^
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Details of Designation
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Contact Person Name
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Address Where The Physical Address Location
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Contact No.
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Email-ID
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Working Hours When Complainant Can Call (Monday-Friday; Except Public Holidays)
|
|---|---|---|---|---|---|
|
Customer Care
|
Salma Sony
|
B-401 Fortune Sky City Apartment, Dahej Bypass Road Opp, Bawa Rehan Dargah, Near Khwaja Township, Bharuch, Gujarat, 392001
|
8180923895
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salmasony.cfp@gmail.com
|
10AM - 5PM
|
|
Head of Customer Care
|
Salma Sony
|
Same As Above
|
Same As Above
|
Same As Above
|
Same As Above
|
|
Compliance Officer
|
Salma Sony
|
Same As Above
|
Same As Above
|
Same As Above
|
Same As Above
|
|
CEO
|
Salma Sony
|
Same As Above
|
Same As Above
|
Same As Above
|
Same As Above
|
|
Principal Officer
|
Salma Sony
|
Same As Above
|
Same As Above
|
Same As Above
|
Same As Above
|
^ In case of grievances, the above-mentioned escalation matrix is to be followed before filing a complaint with SEBI.
SEBI REGISTRATION DETAILS
Salma Sony | RIA No: INA000017222
Reg. Type: Individual | Validity: Perpetual
Reg. address: B-401 Fortune Sky City Apartment, Dahej Bypass Road Opp,
Bawa Rehan Dargah, Near Khwaja Township, Bharuch, Gujarat, 392001
REGULATORY COMPLAINTS DISCLOSURE
Western Regional Office (WRO)
SEBI Bhavan, Western Regional Office, Panchvati 1st Lane,
Gulbai Tekra Road, Ahmedabad – 380006, Gujarat
To all clients of Salma Sony, Investment Adviser Registered with SEBI, Registration No – INA000017222
In case of any complaints/grievances against your Investment Adviser, please write to the compliance division of your Investment Adviser, Ms. Salma Sony, at salmasony.cfp@gmail.com and contact number +91 81809 23895. The client can expect a reply within 10 working days of approaching the Investment Adviser.
If you are unsatisfied with the response, you can lodge a complaint to SEBI through their Grievance Redressal Portal by clicking here or you may also write to any offices of SEBI.
ODR Portal could be accessed, if unsatisfied with the response. Your attention is drawn to the SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on “Online Resolution of Disputes in the Indian Securities Market”.
A common Online Dispute Resolution Portal (“ODR Portal”) which harnesses conciliation and online arbitration for the resolution of disputes arising in the Indian Securities Market has been established. ODR Portal can be accessed by clicking here.
For any queries, feedback, or assistance, please contact the SEBI office on Toll-Free Helpline at 1800 22 7575 / 1800 266 7575.
The SCORES may also be accessed through the SCORES mobile application as well; the same can be downloaded from the below link.
Link to SEBI’s SCORES website and mobile app on Android
